Lysa’s Journey with Tepezza: Finding Relief from Thyroid Eye Disease

When thyroid eye disease (TED) began affecting Lysa’s daily life, she knew something needed to be done. Her eyes were constantly watery, puffy, and bulging — physical changes that impacted both her comfort and her work life. Lysa works remotely, so the optic symptoms she was experiencing were also threatening to impact her livelihood. Her physician recommended Tepezza as a treatment option, which sparked hope for the first time in a long while.

Lysa receives her Tepezza infusions at the St. Petersburg Sage Infusion location. “I was eager to start Tepezza. The eye discomfort had gone on too long, and I was hopeful it would help.” That hope quickly turned into results. Lysa experienced a dramatic improvement in her TED symptoms and was thrilled with the treatment outcome. “It really worked! It decreased all my symptoms. It’s a great drug, and I would highly recommend it to anyone.”

Like many patients considering Tepezza, she initially had questions about potential hearing-related side effects the medication may cause. What helped ease Lysa’s concerns with the hearing loss potential was the thoroughness of her Sage Infusion care team. At Sage Infusion, patients beginning treatment with Tepezza receive a welcome call from an experienced nurse practitioner. This welcome call includes details on what to expect during the treatment regimen, a thorough review of the patient’s health history that may be impacted by the medication, and the chance to have any further questions answered by a clinician in real time. In addition, Sage Infusion performs an audiogram onsite prior to initiating treatment with Tepezza at no cost to the patient. The audiogram helps to determine a baseline hearing level prior to initiating treatment. The frequency of the audiograms are completed based on your provider’s specific preferences and as needed for any changes in hearing during treatment with Tepezza.

Toward the end of treatment, Lysa experienced slight muffling in her right ear and completed a repeat audiogram before her next infusion. “My hearing did decrease slightly according to the audiogram, but the hearing loss was minimal. The test itself was simple, easy, and actually kind of fun!” Reflecting on her experience, Lysa believes the benefits far outweighed any minor changes. “In my case, the benefit was much greater than the side effect. I understand that hearing changes are not permanent in most cases.”

As someone who works from home, convenience and comfort were important throughout her treatment. She found both at Sage Infusion, where the clinical team helped make each visit a positive experience. “Having the infusions done in a comfortable setting that I could continue to work in was wonderful. The staff at Sage were great, and I have been very pleased with everything. I will actually miss them!”

Today, Lysa is grateful for the meaningful improvement Tepezza brought to her life and encourages others living with thyroid eye disease to explore their treatment options. For Lysa, Tepezza provided more than symptom relief — it helped restore comfort, confidence, and quality of life, supported every step of the way by the caring team at Sage Infusion.